Gifting Platform
B2B-oriented gifting platform for global teams
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Gifting programs for VIP and loyalty teams
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Merchandise and gifts for events and conferences
Employee Gifting
Employee gifts people actually appreciate
Smart Trigger Gifting
Automated gifting integrated with your CRM
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Smart Trigger Gifting

CRM integrated gifting for loyalty and retention

Smart Trigger connects Luxorr with your CRM, loyalty platform, or bonus system so gifting can run automatically when specific events occur.
What is Smart Trigger?

Smart Trigger allows our gifting infrastructure to become part of your system.

When a predefined event happens in your CRM, loyalty platform, or gamification mechanics, the recipient automatically receives access to a catalog or branded gift selection page.
No manual coordination
No spreadsheets
No operational delays
No unnecessary communication

How It Works

Examples include VIP birthdays, tier upgrades, milestones, tournament wins or other custom logic.
Step 1 — Trigger Event
An event occurs in your CRM or bonus system
1
Step 2 — Automated Communication
The system displays winner a gift or sends the recipient a link through preferred communication channel.
The recipient wins a gift
2
Email
Website chat
Other communication channels
SMS
Onsite message
Push notification
Step 3 — Gift Selection
Selection from a pre-approved and aligned with your rules catalog.
The recipient chooses a gift
3
Other defined variables
Budget
Region
Gender
Occasion
Tier
Step 4 — Tracking
You track delivery, review performance and get detailed reports to rely on.
Once a gift is selected, Luxorr handles the rest.
4
Real-time analytics
Status tracking
Multi-market delivery
Dispatch
Validation
Trigger Examples
Flexible logic across your ecosystem
Engagement triggers
Loyalty shop
CRM sequences
Campaign participation
Activity milestones
Gamification triggers
Lootboxes
Fortune wheels
Tournament winners
Leaderboard positions
Lifecycle Triggers
VIP tier upgrades
Anniversaries
Welcome gifts
CRM sequences
Performance triggers
Revenue thresholds
Custom scoring systems
High-value activity periods
VIP progression
Date-based triggers
Birthdays
Valentine's Day
Women's Day
New Year

Ready to automate strategic gifting?

Let’s discuss how Smart Trigger can integrate into your retention.